JS1536 Posted July 26 Report Share Posted July 26 일단 찾은 버그는 "Get File Version", "Get File Path Info" 에서 경로를 직접 지정하면 정보를 정상적으로 가져오지만, 경로를 텍스트 변수에 넣어서 지정하면 정보를 가져오지 못 합니다. 이 문제에 대해서 매크로 익스프레스 홈페이지에서 버그 신고와 지원 요청을 했지만 처음 버그 신고에서만 유니코드 문제 일수도 있다는 답변을 받았습니다. 경로 정보에는 한국말은 없고 영어로만 되어있고 텍스트 변수에 경로 정보를 입력해서 사용 했습니다. 이게 왜 문제가 되는지 모르겠습니다. 지정할 수 없는 변수를 사용한 것도 아니고 사용 가능한 텍스트 변수를 사용 한 것인데, 지원 요청을 통해 자동 응답 메일을 받은지 3주가 다 되어갑니다. 매크로 익스프레스는 현재 회사가 많이 힘듭니까? 직원이 없나요? 왜 문제 해결에 대한 답장이 없나요? 유니코드 문제라면 프로그램에서 처리 할 수 있도록 프로그램을 수정 하던가 해결 방법을 알려줘야지 버그 신고에서는 어떤 문제 일 수도 있다라고만 하고 지원 요청에서는 자동 응답 메일만 오고 3주가 되어가는데 답장이 없습니다. 해결 방법 아시는분 있나요? Quote Link to comment Share on other sites More sharing options...
JS1536 Posted July 26 Author Report Share Posted July 26 First of all, the bug I found is that when I directly specify the path in "Get File Version", "Get File Path Info" the information is retrieved normally, but when I specify the path by putting it in a text variable, the information is not retrieved. I reported a bug and requested support on the Macro Express homepage about this issue, but only in the first bug report, I received a response that it may be a Unicode issue. The path information is in English only, not Korean, and I entered the path information in a text variable and used it. I don't know why this is a problem. I didn't use a variable that cannot be specified, but I used a text variable that is available, and it's been three weeks since I received an automatic response email through a support request. Is Macro Express having a hard time right now? Do you have no employees? Why haven't you responded to the problem? If it's a Unicode issue, you should modify the program so that it can be handled by the program, or tell me how to resolve it. In the bug report, they only said that it may be a certain problem, and in the support request, I only received an automatic response email, and it's been three weeks and I haven't received a response. Does anyone know how to fix this? I'm not sure if the translation was accurate since I used a translator. Quote Link to comment Share on other sites More sharing options...
JS1536 Posted July 26 Author Report Share Posted July 26 이 문제에 대해서 매크로 익스프레스 홈페이지에 보고 한지 한달이 되었습니다. 해결 방법 아시는분 계신가요? Quote Link to comment Share on other sites More sharing options...
Cory Posted July 26 Report Share Posted July 26 Certainly MEP doesn't support unicode, but often I can find a way around that. I don't know if that's your problem however. It would be hard to know without the file to test. ISS might be short staffed due to summer vacations. Normally they are prompt and responsive. Just be patient. Quote Link to comment Share on other sites More sharing options...
JS1536 Posted July 27 Author Report Share Posted July 27 Please tell me how to solve it I just heard it might be a Unicode issue. I don't know exactly what the problem is. The file is an exe executable file and can be any file. I used an available variable, but why doesn't it work? How can I solve this? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.